Privacy & Security

The Somerset Toiletry Company is committed to protecting your privacy. We understand that you care about how your personal information is used and shared, and we appreciate your trust that we will do so carefully and responsibly.

 

What information we collect

We collect information from you when you visit our website, make a purchase, or contact us. This information may include your name, email address, shipping address, phone number, and other personal information. We use this information to process your orders, provide customer service, and improve our website.

 

How we use your information

We use the information we collect from you to:

  • Process your orders
  • Provide customer service
  • Improve our website
  • Send you marketing emails (you can opt out of these emails at any time)
  • Track website traffic
  • Target advertising
  • Conduct research
  • Comply with laws and regulations

 

How we share your information

We may share your information with third parties who help us provide our services, such as shipping companies and payment processors. We also use Google Analytics to track website traffic. Google Analytics collects anonymous data about website visitors, such as their IP addresses and browser types.

We may also share your information with third parties if we are required to do so by law or if we believe that sharing is necessary to protect our rights or the rights of others.

 

How we protect your information

We take the security of your information very seriously. We use a variety of security measures to protect your information, including:

  • Encryption: We encrypt your personal information using industry-standard encryption methods. This means that your information is scrambled before it is sent over the internet, making it difficult for unauthorized people to read.
  • Sucuri: We use Sucuri to protect our website from malware and other security threats. Sucuri is a leading web security company that offers a variety of security features, including firewall protection, malware scanning, and DDoS mitigation.
  • SSL: We use SSL (Secure Sockets Layer) to encrypt all personal information that is transmitted between your browser and our website. This ensures that your information is safe and secure when you are shopping or browsing our website.

 

Third-party services

We use third-party services to help us operate our website and deliver our services to you. These third-party services may collect data about you, including your IP address, browser type, and other browsing information. They may also use cookies to track your activity on our website.

The following are some of the third-party services that we use:

  • Google Analytics: We use Google Analytics to track website traffic. Google Analytics collects information about your visits to our website, such as the pages you visit and the time you spend on each page.
  • Facebook Pixel: We use Facebook Pixel to track conversions from our website. Facebook Pixel collects information about your visits to our website and your interactions with our Facebook ads.
  • Klaviyo: We use Klaviyo to send email newsletters. Klaviyo collects information about your email address and your interactions with our email newsletters.

We only share your data with third-party services that have agreed to protect your data in accordance with our privacy policy.

 

Your control over your information

You have a number of choices about how your information is used. You can:

  • Choose to opt out of receiving marketing emails from us at any time.
  • Request to have your information deleted from our records.
  • Access your information and correct any inaccuracies.
  • Object to the use of your information for certain purposes.

 

Our cookie policy

We use cookies to track website traffic and improve our website. You can learn more about our cookie policy here:

 

Changes to this policy

We may update this privacy policy from time to time.

 

Thank you for your trust.

We appreciate your trust that we will protect your privacy. If you have any questions or concerns about our privacy policy, please contact us by email at The Somerset Toiletry Co. or by phone on 01761 451 122.