Welcome to The Somerset Toiletry Company UK Store
Customer orders & advice +44 (0) 1761 451 122
Free UK delivery on your order
when you spend £30 or more
Standard delivery (4-5 working days) £2.50
To guarantee your items will be delivered for Christmas, place your order before: 4pm Thursday 14th December
1st Class (1-2 working days) £5
To guarantee your items will be delivered for Christmas, place your order before: 4pm Monday 18th December
Special delivery (Next day if ordered before 12) £7.50
To guarantee your items will be delivered for Christmas, place your order before: 4pm Tues 19th December
Expect Delivery Delays (20th Dec – 10th Jan)
If your order is placed after the cut off times above you may not receive your items until mid-January as our Warehouse closes for 2 weeks for our an annual stock audit.
All of our UK deliveries are made using Royal Mail and include delivery to Northern Ireland & the Channel Islands.
We offer FREE delivery on all orders over £30.
4 to 5 working days
1 to 2 working days
Special Delivery Next Day
Next working day
Please Note: Special Delivery – while we make every effort to get your order out on the same day, orders placed after midday may be sent the following day. In addition, orders placed on a Friday, Saturday or Sunday will be delivered on Tuesday.
Europe and Rest of World
Currently we only deliver within the UK from this website, however, we do have distributors around the world who will be happy to help you. Please contact us at email@example.com with your request and we will put you in touch with the relevant person. Alternatively if you are shopping in the USA, please visit www.thesomersettoiletryco.com where you can buy online via our US distributor.
Returns and Refunds
We hope that you will be very satisfied with all of The Somerset Toiletry Company’s products, but, if for any reason you are not, please contact us and let us know.
Items Bought via a Retailer
If you have bought one of our products at a retailer and you are unhappy, we regret we cannot offer you a refund, but you may be able to get a replacement or refund from the retailer, depending on their returns policy, this is at the discretion of the individual retailer.
Items Bought via our Website
If you’d like to return items please contact us within 14 days of purchase. You have a further 14 days to return the items, unused in the original condition along with proof of purchase. Once we’ve received the items we’ll arrange an exchange or refund within 14 days to the person who originally purchased the items.
If when you receive your parcel it appears to have been damaged during transit, please notify us immediately. If possible please also take pictures of the damage so we can contact the courier company. If the product inside is damaged or broken please email us at firstname.lastname@example.org and we will arrange accordingly.